What's new and what's improved!
May 31, 2024
Story
Seeking
Feedback
Lourdes
Jun 22
Joined Aug 26, 2021
Hi everyone! 🙋♀️
So much happening this month! 😊 And, at the same time, it's been six months since I communicated our last technology enhancement. So I wanted to bring you some news about what we have been working on!
During this time, we've been focusing on polishing existing functionality, and — more importantly — listening and learning from you. We base our changes on insights found on surveys, interviews, and analysis of the different activities happening every month, to facilitate your experience and personal journey at World Pulse.
We all know that this online space isn't another app or platform. It's a tech tool for social change, to unite us, for amplifying our voices. The better it works to support that goal, the more effectively we can drive global change!
We rely on your insights and feedback to guide our steps. While we may not always get it right, our goal is shared: increase our collective impact for a world where women in all their diversity can thrive.
So, here're some of the challenges we’ve heard from you over this time:
1- Finding Initiatives
🔎 Initiatives are mixed with stories in feed, profile and share section. Sometimes it can be chalenging to find and connect with others working on the same topics or even finding your own initiatives to update. ‘I want to find leaders I can follow and join to bring about change in the world’
2- Updating Initiatives
When updating initiatives it could be hard to define who they are impacting and findign the initaitive to be updated. 🫂
3- Help Articles
Relevant help articles could be hard to find, and in some cases they are leading to outdated information or broken links! 🤦♀️
4- Challenges in Authoring
😞The authoring section for stories and initiatives sometimes has bugs when saving work and completing publications. We know this is frustrating and we are working on it!
5- Browsing MyPulse
👁️Members primarily stay in the MyPulse section when logging on to World Pulse, browsing stories and visiting profiles. Filters and recommended posts sometimes miss their needs. ‘I mostly remain on MyPulse going through the stories, and the ones I connect the most, I click on the author and visit their profile to find other stories by her’. Enhancing this section is our main focus!
Here’s how we are addressing your feedback:
1- A dedicated new section to create and update initiatives: My Impact!
Now you can more easily find your own initiatives, track them and update them. To visit this new section, click on your Profile pic > My Space > My Impact.
This section now features training videos by our amazing Kirthi Jayakumar, World Pulse Head of Community. She shares how to document initiatives and measure impact in detail to help clarifying doubs and questions! Feel free to share feedback on what could be missing or adjusted here on the comments!
2- Improved Help Articles:
Reviewing and reorganizing help and resources to remove outdated links and improve article accessibility. You can find our Resources section in Profile pic > Resources. Visit our improved Resources section and do let us know if you find any inconsistency or error! 🙏 We continue working on this section daily!
3- Simplified Authoring:
Streamlined story and initiative authoring into only two pages: one for content and one for privacy settings. By minimizing the step-by-step design approach to it's minimum expression we will improve the save functionality and makes the experience of publishing content clearer.
Visit the new flow from the Bottom Menu > Share!
4- Simplifying Search on MyPulse - Coming soon!
Soon, you’ll be able to find stories, initiatives and members directly from MyPulse. You can use search keywords or apply filters on three distinctive tabs all in one view to find relevant results.
Stories, People, and Initiatives will now have dedicated tabs and feeds to easily find others working on similar topics or stories that inspire you. These tabs will also be available on the story view, making it easier to continue browsing as if you were on MyPulse at all times!
We need to hear from you!!
Some things at World Pulse will never change. We firmly believe in the power of voice, connections, and resources to transform the world, and we remain committed to being a supportive social network to connect women’s voices for social change — powered by community input!
And for those things that need changing, you know your experience best! And we need your feedback to help us design the best technology-facilitated social impact community possible.
If you would like to be interviewed or participate in design processes or join discovery and analysis groups, don’t hesitate to reach out! Send me or any other World Pulse's team member a private message, go on our My Wall on our profiles, or comment tagging us on any story! Here is my calendar to directly schedule 1:1s and also be sure to check your private messages! We usually send links to connect with team members at World Pulse working on particular projects, to share your feedback and insights.
I will be sharing on more open channels and co-creation opportunities!